‘I’m Sorry’: Facebook CEO Mark Zuckerberg Delivers Opening Statement At Senate Hearing | NBC News
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‘I’m Sorry’: Facebook CEO Mark Zuckerberg Delivers Opening Statement At Senate Hearing | NBC News


WELCOME TO THE COMMITTEE, AND
WHATEVER YOUR STATEMENT IS WHATEVER YOUR STATEMENT IS ORALLY, IF YOU HAVE A LONGER
ONE, IT WILL BE INCLUDED IN THE ONE, IT WILL BE INCLUDED IN THE
RECORD. RECORD. SO PROCEED, SIR. SO PROCEED, SIR.>>CHAIRMAN GRASSLEY, CHAIRMAN>>CHAIRMAN GRASSLEY, CHAIRMAN THUNE, RANKING MEMBER FEINSTEIN
AND RANKING MEMBER NELSON ANDIN AND RANKING MEMBER NELSON AND
MEMBERS OF THE COMMITTEE, WE MEMBERS OF THE COMMITTEE, WE
FACE A NUMBER OF IMPORTANT FACE A NUMBER OF IMPORTANT
ISSUES AROUND PRIVACY, SAFETY ISSUES AROUND PRIVACY, SAFETY AND DEMOCRACY. AND DEMOCRACY. AND YOU WILL RIGHTFULLY HAVE
SOME HARD QUESTIONS FOR ME TO SOME HARD QUESTIONS FOR ME TO
ANSWER. ANSWER. BEFORE I TALK ABOUT THE STEPS
WERE TAKING TO ADDRESS THEM, I WERE TAKING TO ADDRESS THEM, I
WANT TO TALK ABOUT HOW WE GOT WANT TO TALK ABOUT HOW WE GOT
HERE. HERE. FACEBOOK IS AN IDEALISTIC AND
OPTIMISTIC COMPANY.LISTIC AND OPTIMISTIC COMPANY.
FOR MOST OF OUR EXISTENCE, WE FOR MOST OF OUR EXISTENCE, WE
FOCUSED ON ALL OF THE GOOD THAT FOCUSED ON ALL OF THE GOOD THAT
CONNECTING PEOPLE CAN DO. CONNECTING PEOPLE CAN DO.
AND AS FACEBOOK HAS GROWN, AND AS FACEBOOK HAS GROWN,
PEOPLE EVERYWHERE HAVE GOTTEN A PEOPLE EVERYWHERE HAVE GOTTEN A
POWERFUL NEW TOOL FOR STAYING POWERFUL NEW TOOL FOR STAYING CONNECTED TO THE PEOPLE THEY
LOVE, FOR MAKING THEIR VOICES LOVE, FOR MAKING THEIR VOICES
HEARD AND FOR BUILDING HEARD AND FOR BUILDING COMMUNITIES AND BUSINESSES.
JUST RECENTLY, WEVE SEEN THE JUST RECENTLY, WEVE SEEN THE
#METOO MOVEMENT AND THE MARCH #METOO MOVEMENT AND THE MARCH
FOR OUR LIVES ORGANIZED AT LEAST FOR OUR LIVES ORGANIZED AT LEAST
IN PART ON FACEBOOK. IN PART ON FACEBOOK.
AFTER HURRICANE HARVEY, PEOPLE AFTER HURRICANE HARVEY, PEOPLE
CAME TOGETHER TO RAISE MORE THAN CAME TOGETHER TO RAISE MORE THAN $20 MILLION FOR RELIEF.
AND MORE THAN 70 MILLION SMALL AND MORE THAN 70 MILLION SMALL
BUSINESSES USED FACEBOOK TO BUSINESSES USED FACEBOOK TO
CREATE JOBS AND GROW. CREATE JOBS AND GROW.
BUT ITS CLEAR NOW WE DIDNT DO BUT ITS CLEAR NOW WE DIDNT DO
ENOUGH TO PREVENT THESE TOOLS ENOUGH TO PREVENT THESE TOOLS
FROM BEING USED FOR HARM AS FROM BEING USED FOR HARM AS
WELL. WELL. THAT GOES FOR FAKE NEWS, FOR
FOREIGN INTERFERENCE IN, FOR FOREIGN INTERFERENCE IN
ELECTIONS AND HATE SPEECH AS ELECTIONS AND HATE SPEECH AS
WELL AS DEVELOPERS AND DATA WELL AS DEVELOPERS AND DATA
PRIVACY. PRIVACY. WE DIDNT TAKE A BROAD ENOUGH
VIEW OF OUR RESPONSIBILITY AND VIEW OF OUR RESPONSIBILITY AND
THAT WAS A BIG MISTAKE. THAT WAS A BIG MISTAKE.
AND IT WAS MY MISTAKE. AND IT WAS MY MISTAKE.
AND IM SORRY. AND IM SORRY. I STARTED FACEBOOK, I RUN IT, I STARTED FACEBOOK, I RUN IT, AND IM RESPONSIBLE FOR WHAT AND IM RESPONSIBLE FOR WHAT HAPPENS HERE. HAPPENS HERE. SO NOW WE HAVE TO GO THROUGH ALL
OF OUR RELATIONSHIPS WITH PEOPLE OF OUR RELATIONSHIPS WITH PEOPLE
AND MAKE SURE WERE TAKING A AND MAKE SURE WERE TAKING A
BROAD ENOUGH VIEW OF OUR BROAD ENOUGH VIEW OF OUR
RESPONSIBILITY. RESPONSIBILITY. ITS NOT ENOUGH TO JUST CONNECT
PEOPLE. ENOUGH TO JUST CONNECT PEOPLE. WE HAVE TO MAKE SURE THOSE WE HAVE TO MAKE SURE THOSE CONNECTIONS ARE POSITIVE. CONNECTIONS ARE POSITIVE. ITS NOT ENOUGH TO JUST GIVE
PEOPLE A VOICE, WE HAVE TO MAKE PEOPLE A VOICE, WE HAVE TO MAKE
SURE PEOPLE ARENT USING IT TO SURE PEOPLE ARENT USING IT TO
HARM OTHER PEOPLE OR TO SPREAD HARM OTHER PEOPLE OR TO SPREAD
MISINFORMATION. MISINFORMATION. ITS NOT ENOUGH JUST TO GIVE
PEOPLE CONTROL OVER THEIRVE PEOPLE CONTROL OVER THEIR
INFORMATION. INFORMATION. WE NEED TO MAKE SURE THE WE NEED TO MAKE SURE THE DEVELOPERS THEY SHARE IT WITH
PROTECT THEIR INFORMATION, TOO. PROTECT THEIR INFORMATION, TOO.
ACROSS THE BOARD WE HAVE A ACROSS THE BOARD WE HAVE A
RESPONSIBILITY TO NOT JUST BUILD RESPONSIBILITY TO NOT JUST BUILD
TOOLS BUT TO MAKE SURE THEYRE TOOLS BUT TO MAKE SURE THEYRE
USED FOR GOOD. USED FOR GOOD.
IT WILL TAKE SOME TIME TO WORK IT WILL TAKE SOME TIME TO WORK
THROUGH ALL THE CHANGES WE NEED THROUGH ALL THE CHANGES WE NEED
TO MAKE ACROSS THE COMPANY, BUT TO MAKE ACROSS THE COMPANY, BUT
IM COMMITTED TO GETTING THIS IM COMMITTED TO GETTING THIS
RIGHT. RIGHT. THIS INCLUDES THE BASIC THIS INCLUDES THE BASIC RESPONSIBILITY OF PROTECTING RESPONSIBILITY OF PROTECTING PEOPLES INFORMATION WHICH WE PEOPLES INFORMATION WHICH WE FAILED TO DO WITH CAMBRIDGE FAILED TO DO WITH CAMBRIDGE ANALYTICA. ANALYTICA. SO HERE ARE A FEW THINGS THAT WE SO HERE ARE A FEW THINGS THAT WE ARE DOING TO ADDRESS THIS AND TO ARE DOING TO ADDRESS THIS AND TO PREVENT IT FROM HAPPENING AGAIN.
FIRST, WERE GETTING TO THEAGAIN. FIRST, WERE GETTING TO THE
BOTTOM OF EXACTLY WHAT CAMBRIDGE BOTTOM OF EXACTLY WHAT CAMBRIDGE
ANALYTICA DID AND TELLING ANALYTICA DID AND TELLING
EVERYONE AFFECTED. EVERYONE AFFECTED.
WHAT WE KNOW NOW IS THAT WHAT WE KNOW NOW IS THAT
CAMBRIDGE ANALYTICA IMPROPERLY CAMBRIDGE ANALYTICA IMPROPERLY
ACCESSED SOME INFORMATION ABOUT ACCESSED SOME INFORMATION ABOUT
MILLIONS OF FACEBOOK MEMBERS BY MILLIONS OF FACEBOOK MEMBERS BY
BUYING IT FROM AN APP DEVELOPER. BUYING IT FROM AN APP DEVELOPER.
THAT INFORMATION — THIS WAS THAT INFORMATION — THIS WAS
INFORMATION THAT PEOPLE INFORMATION THAT PEOPLE
GENERALLY SHARE PUBLICLY ON GENERALLY SHARE PUBLICLY ON
THEIR FACEBOOK PAGES, LIKE NAMES THEIR FACEBOOK PAGES, LIKE NAMES
AND THEIR PROFILE PICTURE AND AND THEIR PROFILE PICTURE AND
THE PAGES THEY FOLLOW. THE PAGES THEY FOLLOW.
WHEN WE FIRST CONTACTED WHEN WE FIRST CONTACTED
CAMBRIDGE ANALYTICA, THEY TOLD CAMBRIDGE ANALYTICA, THEY TOLD
US THEY HAD DELETED THE DATA. US THEY HAD DELETED THE DATA.
ABOUT A MONTH AGO, WE HEARD NEW ABOUT A MONTH AGO, WE HEARD NEW
REPORTS THAT SUGGESTED THAT REPORTS THAT SUGGESTED THAT
WASNT TRUE. WASNT TRUE.
NOW WERE WORKING WITH NOW WERE WORKING WITH
GOVERNMENTS IN THE U.S., THE GOVERNMENTS IN THE U.S., THE
U.K. AND AROUND THE WORLD TO DO U.K. AND AROUND THE WORLD TO DO
A FULL AUDIT OF WHAT THEYVE A FULL AUDIT OF WHAT THEYVE
DONE AND TO MAKE SURE THEY GET DONE AND TO MAKE SURE THEY GET
RID OF ANY DATA THEY MAY STILL RID OF ANY DATA THEY MAY STILL
HAVE. HAVE. SECOND, TO MAKE SURE NO OTHER
APP DEVELOPERS OUT THERE ARER APP DEVELOPERS OUT THERE ARE
MISUSING DATA, WERE NOW MISUSING DATA, WERE NOW
INVESTIGATING EVERY SINGLE ACT INVESTIGATING EVERY SINGLE ACT
THAT HAD ACCESS TO A LARGE THAT HAD ACCESS TO A LARGE
AMOUNT OF INFORMATION IN THE AMOUNT OF INFORMATION IN THE
PAST. PAST. IF WE FIND THAT SOMEONE IF WE FIND THAT SOMEONE IMPROPERLY USED DATA, WERE
GOING TO BAN THEM FROM FACEBOOK GOING TO BAN THEM FROM FACEBOOK
AND TELL EVERYONE AFFECTED. AND TELL EVERYONE AFFECTED.
THIRD, TO PREVENT THIS FROM EVER THIRD, TO PREVENT THIS FROM EVER
HAPPENING AGAIN GOING FORWARD, HAPPENING AGAIN GOING FORWARD,
WERE MAKING SURE THAT WERE MAKING SURE THAT
DEVELOPERS CANT ACCESS AS MUCH DEVELOPERS CANT ACCESS AS MUCH
INFORMATION NOW. INFORMATION NOW.
THE GOOD NEWS HERE IS WE ALREADY THE GOOD NEWS HERE IS WE ALREADY
MADE BIG CHANGES TO OUR PLATFORM MADE BIG CHANGES TO OUR PLATFORM
IN 2014 THAT WOULD HAVE KEPT IN 2014 THAT WOULD HAVE KEPT
THIS SITUATION WITH CAMBRIDGE THIS SITUATION WITH CAMBRIDGE
ANALYTICA FROM OCCURRING TODAY. ANALYTICA FROM OCCURRING TODAY.
BUT THERE IS MORE TO DO, AND YOU BUT THERE IS MORE TO DO, AND YOU
CAN FIND MORE DETAILS ON THE CAN FIND MORE DETAILS ON THE
STEPS IM TAKING IN MY WRITTEN STEPS IM TAKING IN MY WRITTEN
STATEMENT. STATEMENT. MY TOP PRIORITY HAS ALWAYS BEEN MY TOP PRIORITY HAS ALWAYS BEEN OUR SOCIAL MISSION OF CONNECTING OUR SOCIAL MISSION OF CONNECTING PEOPLE, BUILDING COMMUNITY AND PEOPLE, BUILDING COMMUNITY AND BRINGING THE WORLD CLOSER BRINGING THE WORLD CLOSER TOGETHER. TOGETHER. ADVERTISERS AND DEVELOPERS WILL
NEVER TAKE PRIORITY OVER THAT AS NEVER TAKE PRIORITY OVER THAT AS
LONG AS I AM RUNNING FACEBOOK. LONG AS I AM RUNNING FACEBOOK.
I STARTED FACEBOOK WHEN I WAS IN I STARTED FACEBOOK WHEN I WAS IN
COLLEGE. COLLEGE. WEVE COME A LONG WAY SINCE
THEN.COME A LONG WAY SINCE THEN. WE NOW SERVE MORE THAN 2 BILLION WE NOW SERVE MORE THAN 2 BILLION PEOPLE AROUND THE WORLD, AND
EVERY DAY PEOPLE USE OUR AND EVERY DAY PEOPLE USE OUR
SERVICES TO STAY CONNECTED WITH SERVICES TO STAY CONNECTED WITH
THE PEOPLE THAT MATTER TO THEM THE PEOPLE THAT MATTER TO THEM
MOST. MOST. I BELIEVE DEEPLY IN WHAT WERE I BELIEVE DEEPLY IN WHAT WERE DOING, AND I KNOW THAT WHEN WE
ADDRESS THESE CHALLENGES, WELL ADDRESS THESE CHALLENGES, WELL
LOOK BACK AND VIEW HELPING LOOK BACK AND VIEW HELPING
PEOPLE CONNECT AND GIVING MORE PEOPLE CONNECT AND GIVING MORE
PEOPLE A VOICE AS A POSITIVE PEOPLE A VOICE AS A POSITIVE
FORCE IN THE WORLD. FORCE IN THE WORLD.
I REALIZE THE ISSUES WERE I REALIZE THE ISSUES WERE
TALKING ABOUT TODAY ARENT JUST TALKING ABOUT TODAY ARENT JUST
ISSUES FOR FACEBOOK IN OUR ISSUES FOR FACEBOOK IN OUR
COMMUNITY, THEYRE ISSUES AND COMMUNITY, THEYRE ISSUES AND
CHALLENGES FOR ALL OF US AS

100 thoughts on “‘I’m Sorry’: Facebook CEO Mark Zuckerberg Delivers Opening Statement At Senate Hearing | NBC News

  1. I think Facebook Zuckerberg did help the former Mexican government, Enrique Peña Nieto as they did it with Donald Trump.
    Trump should quit.

  2. It isn't true that you didn't know sooner. You didn't tell people sooner about the breach because this is what FB is. It is a data collection tool for marketers. Let's be honest about it. You could have stopped the FB polls that purported to be personality tests but which were data collection tools for people to gather information on users but you didn't. You could have informed users that their data had been compromised but you didn't. You denied the truth when it first came out and tried to hide it. Why should we trust you in any way? The experiment in 2012 where you manipulated people's feed to be more positive or negative to see how this would spread throughout users shows what you think of users. Mice to be studied. Users are how you make your money. It wasn't enough to just sell adds, you made targeted ads that violate user's privacy. It wasn't enough to do that, either. You allowed fake quizzes and 3rd parties to get data. You make your privacy controls purposely confusing and change their frequently. It is BS. I wish your company were what you claim. The good part is there but the bad part is too costly.

  3. We are slowly but surely losing democracy as we know it in America, ladies and gentlemen. This is another footnote in that testament.

  4. I'm confused, So it's not okay for facebook to allow false news yet Mainstream media is not held to this same standard???
    Seems they are only concerned with us having our own voice, and keeping the power with the elites….

  5. why Zuckerburg he is not on face testimony he new about abuses scandal many american their privacy conspiracy

  6. , hes cool, i like him and i believe him and im really dont care if MY private data stolen from facebook so what they dont have nothing on me and i have nothing to hide

  7. I will tell you what is 1000 times more unsafe than Diamond and Silk — it is a nerdical Billionaire Bubble Boy controlling the terms of access, political content, and appointed/elected by default as the most powerful arbiter of free speech in a Nation that Was Founded on the exact opposite principles! — one of monopolizing control of speech while pretending the platform will be used for "GOOD". Who is Zuckerberg/Facebook to be in charge of what is deemed "GOOD". Hiring 20,000 monitors and/or employing AI software will simply result in a more cost effective way to continue the monopoly on deciding what is "GOOD" and what is censored.
    If he says he thinks broadly about issues one more time, I will puke.

  8. You told lie again anda again I dont believe You and you gave facebook user information turkish government secretly😠😠😠

  9. If anyone is smart out there, start working on creating a new social media website that doesn’t operate like this idiot’s.

  10. Hi! I know that the biggest issues on 'Facebook' is data privacy, false news, and other crimes, but 'Facebook' had made big changes since it was released to the public. It connected a lot of people, from loved ones, to old friends and classmates, and helped small business like mine, to be seen around the world! It might be having a contreversial issue now but I just wanna say that, if the biggest social media app that connects people around the world has been removed, a big part of the internet, the world-wide-web, will be gone. 2018 has been a rough year for some big business, like Toys 'R' Us, a huge part of people's childhood had been torn apart after it's fall! And since I and mostly all teens grew up with these kinds of apps like 'Facebook' and 'YouTube', losing this app is just like losing all your loved ones. Communication will be gone, some business will fall. 'Facebook' has a big impact to our lives, and I don't want that to dissapear like that.

  11. I suggest what is conveniently forgotten here, is that since the first Apple Macintosh and Commodore 64 plugged into the internet, every computer expert in the world said that there is NO such thing as privacy on the internet – never had it never will! I also suggest we have gotten so used to the internet, Facebook, Google, what have you, that in our complacency we have compromised our own security and privacy! If ANY information is in "the cloud" then it can be mined by ANYONE determined to access it!
    I am also cynical enough to truly believe that Congress' problem is NOT that Facebook was compromised but it was compromised by a foreign company and by the VERY REAL danger of Congress' collective hands being caught in the cookie jar! The government has already been deeply embarrassed by Edward Snowden after all!

  12. Bateman: Come on, Bryce. There are a lot more important problems than Sri Lanka to worry about.
    Bryce: Like what?
    Bateman: Well, we have to end apartheid for one. And slow down the nuclear arms race, stop terrorism and world hunger. We have to provide food and shelter for the homeless, and oppose racial discrimination and promote civil rights, while also promoting equal rights for women. We have to encourage a return to traditional moral values. Most importantly, we have to promote general social concern and less materialism in young people.

  13. they just put pressure on FB due to their interest. FB do nothing wrong. the senate just overreact and so selective.
    .
    FB is Force nowadays

  14. Hi Mark Zuckerberg Congratulations on your channel I would like you and your audience to help me in my Vaguinha online so I can buy my home site https: //https://www.vakinha.com.br/usuario/1535977/perfil thank those who Can help

  15. Why is Facebook the only one being looked at. Google Is one of the worst ones. But oh wait Google is way to big of a company to try to go after.

  16. Not good enough Zuck. You need to Stop demanding people for their drivers license and holding accounts captive unless they choose to send it to “verify” identity. You have no right with US citizens personal information OR DRIVERS LICENSE. PERIOD.

  17. It’s not just FB careless with personal information. Financial institutions, dating apps and courthouses ALL either make personal information readily available or are selling our personal information for their financial gain.

  18. Ur a fake what ur doing is wrong its all a bunch of lies Facebook is working and doing is just fine ur not protecting our privacy what ur saying is all false the government sucks

  19. absolutely facebook is for heart connection to far people from our relative and friends . its very useful in good ways

  20. Set hearing gain: 65
    –args LNA:46 -f 300 – 3000 Hz
    Analyzing… run sorry.exe
    0x575F
    0000 0101 0000 0111 0000 0101 1111 1111

  21. 1:05 Zuckerberg explaining all the concerns that the old brainlets weren't even aware were the problems surrounding Facebook

  22. 1:51– Is the Whole Problem with Facebook And Google and so many more. They think they should be the ones to UNVoice those they disagree with. Whether you are Conservative or Left leaning this should be Alarming and Frightening. Whether you Vote Republican or Democrat this should be DisHeartening. It is not Facebooks, Google, Apple, Amazon or anyother company's job to regulate or "protect" other peoples "Feelings"

    In Law there is NO HATE SPEECH! All Speech is allowed hence Freedom of Speech. (not including of course speech that crosses over into violence danger such as Yelling FIRE in a unlit theater) But Speech you may find "Offensive or Hurtful" is Perfectly Legal…Words cannot possibly harm or physically damage a single Human Being except those stated above. All because I call you an over weight slob or a skinny anorexic pole does not give you any right causing Violence or Harm, that is what we call Assault folks.

    America has always had a special way to regulating Speech in Society, things such as shunning those who have nasty words, or casting nasty looks at nasty speaking people, and even throwing a few words back at those, its called letting SOCIETY determine what is right and wrong to say. No Laws, No Representative and Especially no COMPANY has the business to decide what a FREE PEOPLE can speak. Its a GOD given right that we were Created with a tongue and Mouth to Speak.

    I know things like GOD and Creation has become scarce and non existent in America it seems since well I would say about 2008… We have to all agree that this Nation is the Greatest Nation In the WHOLE Universe and to say otherwise is to be Completely Ignorant or your Just Saying so to be Abrasive and Tight, WORD!! I Suggest and Urge everyone to actually take 1 hour and learn UNBIASED History on what and how this Country was Formed and Why its the BEST to ever be Put together. Then take a look at all the GOOD and compare to all the BAD you will then realize you were fed false information in your Liberal schooling. America is the Last Stand and You don't want to find out what the World would be without USA, even for those whining little PRIVILEGED little SNOWFLAKES boohooing about Free Speech, they wouldn't last 5 hours outside of USA (not even in Canada…)

    I leave you with this Quote from the Greatest American to Live:

    “Freedom is never more than one generation away from extinction. We didn’t pass it on to our children in the bloodstream. It must be fought for, protected, and handed on for them to do the same, or one day we will spend our sunset years telling our children and our children’s children what it was once like in the United States where men were free"…”history will record with the greatest astonishment that those who had the most to lose did the least to prevent its happening.
    " – Ronald Reagan

    “With regard to the freedom of the individual for choice with regard to abortion, there’s one individual who’s not being considered at all. That’s the one who is being aborted. And I’ve noticed that everybody that is for abortion has already been born.” – Ronald Reagan

    sorry that is two but I just couldn't not put second one!

  23. Still mark is one of the smartest people I know of, so what if he made some mistakes.
    Facebook has also made more communities and connections than we can imagine
    You are asking too much of a single man to maintain such a vast company

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